Care Coordinator

Care Coordinators are trained health professionals who help to manage a patient’s care, for example an elderly or disabled person.

About Care Coordinators

Care Coordinators monitor and coordinate patients’ treatment plans, help to educate them about their condition, connect them with health care providers and evaluate their progress.

They are often the first point of contact for patients and are mainly responsible for arranging patient care and support. They work across a number of fields in this busy and varied role to bring together different specialists and community support service providers to make sure that appropriate care is delivered to the patients.

The role is suited to people who are self-motivated, have good communication skills, are computer literate, has strong analytical thinking, has the ability to handle multiple tasks concurrently and has excellent customer relations skills with compassion and empathy.

Profile

Name: Amy Attrill

Role: Care Coordinator

Locations: Bembridge and St Helens Medical Practice

“My background in care and nursing homes has provided a good grounding for my role as a Care Coordinator.

“I run blood pressure clinics, undertake blood tests and also carry out welfare checks on patients. I particularly enjoy this aspect of my job as it takes me out into the community to people’s homes to make sure they have the help and support they need to stay safe and well.

“I enjoy the interaction with patients who seem to value the personal approach we take – spending time getting to know them as individuals. By making them feel comfortable, they often speak up about other ailments or conditions which we can then provide extra support for.

“Part of a Care Coordinator’s role also involves undertaking Mini Mental State Assessments, supporting pre-dementia diagnosis, as well as carrying out dementia reviews.

“My role requires me to work closely with the wider practice team as well as outside organisation such as Admiral Nurses and staff from Mountbatten when arranging palliative care.

“The job is varied and interesting and the hours suit me, leaving evenings and weekends free for me to enjoy time with family and friends and enjoy my hobby of paddleboarding.”